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SHIPPING & DELIVERY

Processing Time: Orders are typically processed within 1-2 business days. During high-demand periods, processing times may extend slightly.
Domestic Shipping: We offer free standard shipping on all orders within Indonesia. Expedited shipping options are available at an additional cost.
International Shipping: International shipping rates and times vary depending on the destination. Customs and import duties may apply and are the responsibility of the recipient.
Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor its progress.

RETURN & EXCHANGES

Return Window: We accept returns within 7 days of the purchase date.
Condition of Returned Items: Items must be returned in their original condition, unworn and with all tags attached. Returns that do not meet these criteria will not be accepted.
Return Process: To initiate a return, please contact our customer service team with your order details. We will provide you with instructions and a return shipping label.
Refunds: Once we receive and inspect the returned item, a refund will be issued to the original payment method. Please allow several business days for the refund to process.
Exchanges: At this time, we can only offer exchanges for the same item in a different size, subject to availability.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
Customer Service: For any questions or concerns regarding shipping or returns, please contact our customer service team. We are here to assist you.

For any inquiries, assistance with your order, or information regarding our Shipping and Return Policy, please feel free to reach out to us. We're here to help ensure your experience with La Ress Dame is as smooth and enjoyable as possible.

Email: contact@laressdame.com

WhatsApp: +6281111129758

Our customer service team is dedicated to providing you with timely and helpful responses. Whether you have questions about our products, need help with an order, or require assistance with a return, we are just a message away.

© 2024 www.laressdame.com. E-commerce by 82Cart

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